Cultivating Cool Cats: Handling Felines in the Shelter so They Look and Feel Their Best

Joan Miller, No Kill Conference 2009
Joan Miller, renowned cat expert, presents tips for how to put the cat in your care at ease and bring out her best qualities to help her get adopted.

http://youtu.be/EdeCnYafhhw?list=UUFmBRzfqwW35qoevZey3cpw